14-day return window
You may request a return within 14 days of receiving your order. Contact us before arranging any return shipment so that we can confirm the return location, freight method and eligibility.
Return conditions
Products should be unused, uninstalled, and in their original packaging with accessories and documentation. Installed, damaged, modified or incomplete machinery may not qualify for a standard change-of-mind return. Contact us if your product arrived damaged or incorrect.
Return shipping and freight
Our published policy offers free eligible returns. Because car lifts and lawn tractors require specialized freight, request return authorization from us first; we will explain the correct collection or label arrangements and any product-specific limitations before you send an item.
Refund timing
After the returned product arrives and is inspected, approved refunds are issued to the original payment method. Payment providers may require additional time to post a credit. We will notify you of any issues with eligibility.
Damaged or incorrect items
Contact us promptly with your order number and photos if equipment arrives damaged, defective or incorrect so that we can review the remedy under your rights and the applicable warranty.
Request a return
Email support@liftnavor.com or call +1 (603) 237-0149 with your order number, product name and reason for return.
Support is available at support@liftnavor.com or (603) 237-0149.